Website Log In Issues Cancel The title field is required!

1. Christopher Chad D

   
   6/8/2011 3:06 PM

   All,
   
   We have implemented some code changes that correct all of the known problems with logging into the new website. If you are currently having difficulty logging in, please clear your cookies and try to log in again. If you still have trouble after that, please reply to this post and one of our team members will contact you for assistance.

   
   
   
   
2. Patrick Reinhardt

   

   0 posts
   
   6/8/2011 3:06 PM

   Not trying to be a smart ass...but if they are having trouble logging in, then how will they see this message?

   
   
   
   
3. Christopher Chad D

   
   6/8/2011 3:06 PM

   Don't worry. I love it when people reply to my posts. For awhile it seemed that whenever a GCSAA employee replied to a post it seemed to die. This interaction makes me believe that my posts are actually being read.
   
   The problem that some people were having was in regards to logging into the website, not the forums. Some were getting an error and some were just not able to login at all. These issues [u">should[/u"> for the most part be resolved now.

   
   
   
   
4. Gary Grigg

   

   0 posts
   
   6/11/2011 5:06 PM

   I have no problem logging into the forums but I cannot log into the web site - as of June 11 5PM.
   
   Gary Grigg

   
   
   
   
5. Patrick Reinhardt

   

   0 posts
   
   6/11/2011 8:06 PM

   Gary,
   I am in the same boat.

   
   
   
   
6. Bollig Jeff

   
   6/12/2011 12:06 AM

   Gary, Pat:
   
   Did you clear your cookies and then restart? That appears to be what is doing the trick. The home page has more information on this.
   
   Jeff Bollig, Sr. Director of Marketing/Comunications

   
   
   
   
7. Patrick Reinhardt

   

   0 posts
   
   6/12/2011 7:06 PM

   It was back working this morning when I tried it again??

   
   
   
   
8. McCallum David K

   
   6/13/2011 7:06 AM

   Have had an issue of after being in the forum area for awhile I am sent back to log in. After being successfully logged in for 5, 10, 15 mintues.....what gives?

   
   
   
   
9. Steven Huffstutler

   

   11 posts
   
   6/13/2011 12:06 PM

   Log in, mark the little box that says "stay logged in"......come back later and have to log in again.
   Log in, go to forums and have to log in again.

   
   
   
   
10. Melvin Waldron

    

    43 posts
    
    6/14/2011 12:06 PM

    I cleared my cookies at home a couple days ago and it worked to go read comp and bene survey, but still have to log in daily.
    
    Work it has maintained my Log in info until today, I had to log in right here before lunch.

    
    Melvin H. Waldron III, CGCS, Horton Smith Golf Course, City of Springfield/Greene County MO
    
    
11. Steven Huffstutler

    

    11 posts
    
    6/15/2011 7:06 AM

    Have to log in every time regardless of whether or not I've told it to remember me, then wait forever for it to load, then go to forums and have to log in again. This sucks.

    
    
    
    
12. Verheek John

    
    6/17/2011 12:06 AM

    huff said: Have to log in every time regardless of whether or not I've told it to remember me, then wait forever for it to load, then go to forums and have to log in again. This sucks.

    
    This is to be expected, currently the sign in for the website and the forums are separate; these are two entirely different applications and a single sign-on solution will not be available until the 2nd phase of our redesign.

    
    
    
    
13. Rick Tegtmeier

    

    0 posts
    
    6/17/2011 5:06 AM

    I too have to log in each day. It is getting old and annoying very fast. Hope they fix it soon. I have cleared the cookies, history, log in preferences, etc. and GCSAA can't seem to get it right.

    
    
    
    
14. Keith Lamb

    

    3 posts
    
    6/17/2011 7:06 AM

    No problems here. Nice job GCSAA.

    
    
    
    
15. William Connolly

    

    0 posts
    
    7/18/2011 6:07 AM

    I am still not able to stay logged in. If I go to jobs board I have to log in again. Anytime I navigate away from the home page I have to log in again. I have cleared my cookies and history multiple times. Mildly annoying.

    
    
    
    
16. Stephen Okula

    

    3 posts
    
    8/5/2011 11:08 PM

    I have two computers on-line. On one I need to repeat log-in for every member access screen, the other simply can't log in at all. I have been through all the recommended steps clearing cookies and so forth several times on both computers. In the process, I have caused disruptions to log-in procedures for numerous other sites I go to that were working smoothly for me. I have spent over half an hour on the phone with an IT guy at the GCSAA (trans-Atlantic call) to try to get it working, but to no avail.
    
    I have been using this site since 1997, and I have never had so much trouble. The site worked perfectly well before this recent "up-grade". Why couldn't well enough have been left alone?
    
    I am well past mildly annoyed.
    
    Care to answer?
    
    Steve Okula CGCS
    France

    
    
    
    
17. Stephen Okula

    

    3 posts
    
    8/5/2011 11:08 PM

    I have two computers on-line. On one I need to repeat log-in for every member access screen, the other simply can't log in at all. I have been through all the recommended steps clearing cookies and so forth several times on both computers. In the process, I have caused disruptions to log-in procedures for numerous other sites I go to that were working smoothly for me. I have spent over half an hour on the phone with an IT guy at the GCSAA (trans-Atlantic call) to try to get it working, but to no avail.
    
    I have been using this site since 1997, and I have never had so much trouble. The site worked perfectly well before this recent "up-grade". Why couldn't well enough have been left alone?
    
    I am well past mildly annoyed.
    
    Care to answer?
    
    Steve Okula CGCS
    France

    
    
    
    
18. Christopher Chad D

    
    8/8/2011 9:08 AM

    wpc375 said: I am still not able to stay logged in. If I go to jobs board I have to log in again. Anytime I navigate away from the home page I have to log in again. I have cleared my cookies and history multiple times. Mildly annoying.

    
    
    Which part of the site are you not able to remain logged into? If you are speaking of logging into the home page and then going to job boards you will have to log in to that system. Clearing your cookies and history will not fix this. Currently this is part of the design. However this will not be the case forever. We are planning on creating a system to link your login to all parts of the new site. But it is not currently complete.

    
    
    
    
19. Christopher Chad D

    
    8/8/2011 10:08 AM

    okula said: I have two computers on-line. On one I need to repeat log-in for every member access screen, the other simply can't log in at all. I have been through all the recommended steps clearing cookies and so forth several times on both computers. In the process, I have caused disruptions to log-in procedures for numerous other sites I go to that were working smoothly for me. I have spent over half an hour on the phone with an IT guy at the GCSAA (trans-Atlantic call) to try to get it working, but to no avail.
    
    I have been using this site since 1997, and I have never had so much trouble. The site worked perfectly well before this recent "up-grade". Why couldn't well enough have been left alone?
    
    I am well past mildly annoyed.
    
    Care to answer?
    
    Steve Okula CGCS
    France

    
    
    That is an "interesting" situation. Let's hit the basics first. I need to know what type of OS and browser you are using such as Windows XP and IE 8.0.
    
    I am probably not the correct person to answer the "why" other than to say the old site is very quickly becoming unmaintainable. It requires more and more time each week to force it to appear perfect and we are beginning to run out of that precious resource. The new system requires far less maintenance and should result in a better web experience.

    
    
    
    
20. Neves Tracy B

    
    8/12/2011 5:08 PM

    cchristopher said: All,
    
    We have implemented some code changes that correct all of the known problems with logging into the new website. If you are currently having difficulty logging in, please clear your cookies and try to log in again. If you still have trouble after that, please reply to this post and one of our team members will contact you for assistance.

    
    
    Tracy Neves has log in issues. I have to go to jobs, then log in, then go to forum and log in again. I laid off for a while and may do it again but would love to just log in once.

    
    
    
    
21. Chris Parsons

    

    0 posts
    
    8/15/2011 7:08 AM

    Cleared Cookies and History and still cant log in.
    
    
    Help
    
    Chris Parsons

    
    
    
    
22. Christopher Chad D

    
    8/15/2011 8:08 AM

    point said:

    cchristopher said: All,
    
    We have implemented some code changes that correct all of the known problems with logging into the new website. If you are currently having difficulty logging in, please clear your cookies and try to log in again. If you still have trouble after that, please reply to this post and one of our team members will contact you for assistance.

    
    
    Tracy Neves has log in issues. I have to go to jobs, then log in, then go to forum and log in again. I laid off for a while and may do it again but would love to just log in once.

    
    
    At the moment that behavior is by design. I may miss one of them but I believe you must log in to use the old site, new site, job boards and forums. Those are currently the main sections of our web presence. Adding a single sign-on solution is on our radar but it is currently not at the top of our list.
    
    And so that everyone does understand, we are forced to jump thru the same hoops when we are testing the system. Except we have to log in hundreds of times each day. So although some people merely say it, we truly mean it when we say "We feel your pain".

    
    
    
    
23. Christopher Chad D

    
    8/15/2011 8:08 AM

    hairycp23 said: Cleared Cookies and History and still cant log in.
    
    
    Help
    
    Chris Parsons

    
    
    
    Chris,
    
    Just need a little more information and we should be able to help out. We need to know what operating system, for example Windows XP and also the browser (with version) that you are using, such as Firefox 5.0. And if you are using a mobile device, please let us know which one you are using.