12/14/2011 1:12 PM
Where we are at here, there is no policy, we will block off 4 tee times for a senor group and a couple of others but we're not busy enough or hurt enough to worry about it, of course we don't have people making multiple tee times.
When I worked for Bergen County NJ, our policy for a no-show was $1.50 per tee time. If someone made a tee time for a foursome they were charged $6.00 and taken out of the computerized tee time system until they paid. If they showed up with less then their tee time, say made a foursome and only came with two, we didn't charge them but we did take two people off the stand by board to pair up with them.
The computerized tee time system didn't allow the person to make multiple tee times during one day, if they wanted a better tee time they would have to cancel the one they had then make a new one, I think they could do that in one call, but I'm not sure. I had one friend that would make a tee time with his id card, then use his wife's if he found a better time. Once he did that he cancelled his other time and would then search for a better one using his card id number. Groups of 4 would all call to get a tee time, once they found out who got the one they wanted, the others called back and released their times back into the system.
Don't think I helped you out Andy, but that is how we did it.
Mel
Melvin H. Waldron III, CGCS, Horton Smith Golf Course, City of Springfield/Greene County MO