11/15/2012 4:11 PM
We installed a RB Decoder system in early 2001 on one course and went with 5 year GSP. When that ran out, I got a new PC and went with 3 years of GSP. Then went to 3 more years of GSP without the new PC. Earlier this year, we updated the controls on our other course and had to upgrade the software to Nimbus II on the PC that is still running Win 98. In March 2013, will re sign with GSP (probably 3 years) and a new PC.
GSP has helped me countless times on the phone, logging in via PCAnywhere initially and, for the past few years, via LogMeIn (and a T1 line!). I have had 24 hour turnaround on hardware a dozen or more times (the last times was this summer a MIM that cost about $5,000) and that peace of mind I get with GSP is... priceless!
I am a "techie" and am well aware I can build/buy a PC for a LOT less $ but it is the SUPPORT I get on things I can NOT do that sells us! Not to mention the fact that my Assistant and my Irrigation Tech are nowhere close to where I am on comfort level with technology so a call to GSP adds to my facility's comfort level.
Gene Scarborough><>
GCS
Santee-Cooper Resort
Santee, SC