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A open letter to your Assistants....

14 posts
  1. Steven Scott
    Steven Scott avatar
    0 posts
    7/25/2015 7:07 AM
    There has been much discussion lately on these boards, in the Twitterverse, on Facebook groups, at conferences, and countless other places about Assistants and whether they are getting paid too little, working too much, not being recognized with GCSAA classifications, etc. etc. etc. I understand that our industry has experienced a slide, that courses are closing or cutting positions, that superintendents who should be getting ready to retire cannot afford to, and that assistants are staying assistants for what seems like longer than it use to be. If you could write an open letter to your assistants just giving them advice and commentary, what would you tell them?

    I would say:
    -Put in your time but look at it as a practical education. By the time you get to the big office you should have learned the ins and outs of everything from weedeating to establishing a budget to some basic mechanics.
    -Don't think you are above an available head super job just because it isn't on a big name course with a multi-million dollar budget. When a job opens at Podunk Golf Club you might just be what that club needs to turn things around, you'll earn a ton of respect when you improve the course not just from its members but from other supers and other clubs. Plus if you learn to do more with less then when you do move on to that top 100 job you will really appreciate what you have.
    -This has been said a million times, but its not always what you know but who you know. Network, network, network. If your super gives you the opportunity to go to the local conference or the GIS, do it. Join twitter, facebook groups, check the forums on GCSAA, and Turfnet. Its probably easier than ever to network and while personal communication is better this is the digital age. Also, remember the sales reps that call on your course, they see a lot of courses and talk to a lot of decision makers and they notice who's assistants are busting it and who's are just phoning it in.
    -You are not entitled to anything...but it never hurts to ask, just don't get butt hurt when you are told no. That being said, I've always had more respect for those who ask for time off, more money, more responsibility, etc, than those who never say a word but resent their employer behind their backs.
    -Be thankful for the experiences you get to have, whether they be good or bad, they are all a opportunity to learn. And whether you worked for a super who was an awful person or one with the Midas touch it will all help you get where you are going.

    I have been lucky, I worked as an assistant a very short time before moving into sales, back into a head superintendents position at a lower end course and finally to my current course where I am the owner/operator/superintendent/plumber/mechanic/head pro/carpenter/marshall/etc. I work more hours than I should, I pay myself far less than what I'm worth, but I wake up every morning and get to do what I love with the end goal of providing my customers with a far better golf course than what was here.



  2. Steven Kurta
    Steven Kurta avatar
    2 posts
    7/25/2015 1:07 PM
    I would say: go back to school and get a degree in environmental revetment/engineering or some piece of paper saying you're a pro in environmental sciences then go find a job with a big company helping them avoid lawsuits and/or cleaning up after them when they've monkeyed stuff up.
    Honestly, after 25 years, knowing what I know now, and as I enter the meat grinder of my last 15-20 years, if I had known environmental clean-up/consulting/engineering would've scratched the itch as well as be lucrative in a booming field, I would've switched in a heartbeat.

    Short of that, get good with people. Learn how to listen to folks - up and down the chain of command. Growing grass is the least of your worries.



  3. Mahaffey Donald
    Mahaffey Donald avatar
    7/26/2015 8:07 AM
    I'm with Steve.
    My son wanted to go into golf and I encouraged, begged, ordered him NOT to major in Turfgrass Management.
    He majored in Environmental Science, did three golf maint internships during college, and after graduating in May he has found a job he enjoys in golf construction with a major company. He can always come back to maintenance, or go into another field. He has options.

    As for the assistant comments in OP. The work hard and pay your dues deal is the start of the meat grinder Steve mentions. What other field asks for a four year grad, then pays them barely above minimum wage and expects them to work weekends, holidays and 60 hour weeks. We are our own worst enemy sometimes.



  4. Kenneth Rue
    Kenneth Rue avatar
    3 posts
    7/26/2015 8:07 AM
    Unfortunately, I concur-after 34 years in the business and dealing with all kinds of issues relative to the Superintendent of Grounds title, gee whiz-I hardly feel with today's generation that there are many whom would cope and/or survive the toils.

    Reason and a hell of a reason; is the electronic gadgetry is overwhelming, internet dominance in today's world totally encompasses one's being that being a superintendent would hardly be exciting to those gadgetry users.

    Kenneth B. Rue
    K E N T U C K Y



  5. Sean Hoolehan
    Sean Hoolehan avatar
    0 posts
    7/26/2015 11:07 AM
    Just some added thoughts for Assistants,

    Clearly Assistants are underpaid and it's us who underpays them. Unrealistic expectations are not just coming from golfers/owners/members but also from us too.

    I think we tend to exaggerate how much harder golf maintenance has gotten. I was mowing well below 1/8 of a inch 25 years ago with mowers that were not as sophisticated as they are today. Irrigation is 100% better than 25 years ago. Chemical options from fungicides, growth regulators to wetting agents are infinitely better.

    3 big differences today is regulation, technology, and people. GCSAA has done a great job keeping us in the game over the years on 2 of these fronts. Just check out all the top shelf online education they offer for free with your dues. If you take advantage of it makes your membership a real bargain. They also maintain your training transcript which is a opportunity to document your commitment to learning.

    Managing people has changed a lot. You have to observe the societal shift that has taken place outside of the golf universe. Golf has always been staunchly conservative and white male dominated. It had better embrace a change for the good of the game. Hopefully we as superintendents are promoting more minorities and women to the ranks of Assistant. That has to take place first to change the face of Superintendents.

    One of the biggest problems is these so called "podunk" golf courses generally have not kept up with the times. I would not recommend a Assistant at a high budget course to take a job at a course with a threadbare budget. I dont see what they will learn except a advance course in burn-out. I pay my assistant more than he would make at most of these entry level courses. When interviewing for a job you should discuss expectations, business plans, long range planning. If a employer can not give you a pretty good idea of their vision then i would be wary of working for them.



  6. Melvin Waldron
    Melvin Waldron avatar
    43 posts
    7/26/2015 2:07 PM
    Thanks for Steven for starting this, and the one issue I might have had Sean actually addressed. I have always been perplexed at the taking a superintendent job at a lower budget facility, because once that happens, how many can move on to a top 100 or even top 200 or so facility. I have found one can't get interviews from personal experience. Do I think I know as much as those at a top 100 facility, well when I was younger I would have said yes, heck now I know I don't know as much as new assistants. But I certainly have learned how to do a pretty good job with no money, I used to have that conversation with a fellow superintendent that I respect a lot who ran into the same issues. Very talented, hard working, did a great job with no budget and wouldn't get interviews either, of course she had the glass ceiling to bust through too.

    I also agree with Sean, about getting more women and minorities involved. I would have to say with my twitter friends Canada is doing it seems a great job recruiting women, as most of the women in the turf industry we are following, are assistants up in Canada.

    Mel

    Melvin H. Waldron III, CGCS, Horton Smith Golf Course, City of Springfield/Greene County MO

  7. Sandy Clark
    Sandy Clark avatar
    0 posts
    7/27/2015 11:07 AM
    I can tell you from personal experience that assistant salaries and wages have taken as big a beating as when a golf course changes supts. My previous assistant retired and my current assistant was brought in at what I started the previous guy 16 years ago. At least in our area, if a supt. leaves, it is rare for the next supt to earn anything close to what the other supt was making. Our industry pay has gone backwards for a number of reasons.



  8. Morozowsky Martin
    Morozowsky Martin avatar
    7/27/2015 1:07 PM
    Go back to school! Just look at our industry from the 10,000 foot level! A shrinking industry and a race to the bottom. Rising water, electricity, insurance, fertilizer, seed, equipment, parts, chemicals, food, fuel, labor and global warming. A shrinking player base and a weaker dollar. Not much job security, horrible weather, God awful hours and not much of a retirement program or enough personal time off. An Industry reliant on disposable income which is also disappearing and it takes too long to play. Otherwise an awesome job! :shock:



  9. Keith Pegg
    Keith Pegg avatar
    0 posts
    7/27/2015 4:07 PM
    I have really never had an Assistant, Foremen was the road I took. 40 years ago at 26 I was a Foreman good job 40 hr. week and a little OT in the summer, Like 1 or 2 hours, I was at a high end Resort Club in Oregon. A Salesman who must have liked me told me of a position in Washington near Tacoma, I applied and after a 3 ½ hour interview on a Sunday afternoon. I was the last of 26 interviews for this team. I became a Superintendent on a high end Private club. Never had an Assistant however moved up the ranks and moved a number of people into great Superintendent jobs. (Sometimes for interview and CV they called themselves Assistants). My staff never worked much OT and got 1 ½ pay for every hours OT they did get. Yes as Superintendent I did work some OT like breakfast on Saturday AM with the members and Golf on a Sunday at times. I was around a lot in golf attire and a smile / handshake. PM meeting were a lot 1 or 2 every week and they were always with drinks after (I did soda, bartender and I were friends). 20 years and many good memories I moved on to Construction and even a little design 90% in Asia. 21 years later and still the many clubs some in that top 100? I work a 40 hour week and my Foreman do the same. I have 3 months to go and will retire with a mind of great memories and after 45 years I am still married to the same wonderful woman. PS. My job will be on line in USA jobs in 30 to 40 days and in GCSAA if someone want to jump the gun pass CV to me and I will relay to Director of Golf. A great guy that will be my friend when I leave Japan.

    Keith



  10. James Smith
    James Smith avatar
    112 posts
    7/28/2015 6:07 AM
    Keith, that my friend is one heck of a work history and ride. Kudo's to you and enjoy your retirement.

    The low assistants pay basically all falls back on us Superintendents. We are the ones that allow it by not fighting our clubs upper management for better. I for one will only pay them by the hour and that is set up right below our equipment techs pay range. I would rather have my assistant make overtime to get his pay up to what most assistants make. I figure it into his yearly rate with him working 40 hours one week and 47 the next since we alternate weekends. in this way if we have an emergency and he has to work late he is gettig paid for it which motivates him more then any extra work time actually making his pay less per hour then he would generally make. If you have an assistant working 60 plus hours a week then he is being abused. We as Superintendents know are required to work long hours when we accept the position. It is up to us to manage what we have in order to limit those hours.

    To my assistant, look at what we get to do! do you enjoy it 100%? do you ever regret having to go into work or not have the desire to? if so look for another line of work because this jobs biggest benefit is working outdoors with nature. if you do not love this you are in the wrong business.



  11. Wahlin Scott B
    Wahlin Scott B avatar
    7/28/2015 11:07 AM
    Admittedly I have not read everyone's responses. I am happily retired and have not done anything constructive for two years. In order to be happy in this business you have to become part of the club. If you play a round of golf anywhere that is work - period. You see things and learn things that no one else sees and learns. Eating jumbo freaking shrimp with the Green Committee for lunch is work. IT IS WORK! I would rather have a grilled cheese with my two year-old thank you very much! The golf pro should give your kids golf lessons for free. If he doesn't see it that way you can muffle his cries of pain in the dump! Being the outside guy is not always pleasant or pretty. It works best when vendors and clubhouse people fully recognize you are completely crazy and do not care if you die!



  12. Clay Putnam
    Clay Putnam avatar
    33 posts
    7/28/2015 3:07 PM
    [url=http://s191.photobucket.com/user/cbputnam/media/Screen%20Shot%202014-12-21%20at%2011.18.21%20PM_zpsfjijprdz.png.html">[img">http://i191.photobucket.com/albums/z176/cbputnam/Screen%20Shot%202014-12-21%20at%2011.18.21%20PM_zpsfjijprdz.png[/img">



  13. Keith Pegg
    Keith Pegg avatar
    0 posts
    7/28/2015 7:07 PM
    James Smith said: Keith, that my friend is one heck of a work history and ride. Kudo's to you and enjoy your retirement.

    The low assistants pay basically all falls back on us Superintendents. We are the ones that allow it by not fighting our clubs upper management for better. I for one will only pay them by the hour and that is set up right below our equipment techs pay range. I would rather have my assistant make overtime to get his pay up to what most assistants make. I figure it into his yearly rate with him working 40 hours one week and 47 the next since we alternate weekends. in this way if we have an emergency and he has to work late he is gettig paid for it which motivates him more then any extra work time actually making his pay less per hour then he would generally make. If you have an assistant working 60 plus hours a week then he is being abused. We as Superintendents know are required to work long hours when we accept the position. It is up to us to manage what we have in order to limit those hours.

    To my assistant, look at what we get to do! do you enjoy it 100%? do you ever regret having to go into work or not have the desire to? if so look for another line of work because this jobs biggest benefit is working outdoors with nature. if you do not love this you are in the wrong business.


    James,
    I work by the hour at this job and it is great, If I have to OT I get paid or time off and I normaly want time off.
    All staff as far hack as I have been on the job has always been by the hour the fair way to hire.
    Keith



  14. Steven Kurta
    Steven Kurta avatar
    2 posts
    7/30/2015 8:07 AM
    Hey, congrats, Keith!



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