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Employee Burnout

8 posts
  1. Douglas Eggert
    Douglas Eggert avatar
    1 posts
    8/20/2014 11:08 AM
    Does anyone have any info regarding burnout of employees and /or Supers and how they've dealt with them? Article links? Books? Suggestions?

    With the large amount of Asst. Supt. postings, makes you wonder if employee burnout and this business are related?



  2. Jeffrey Sexton
    Jeffrey Sexton avatar
    0 posts
    8/22/2014 4:08 PM
    Finding good help sucks!

    Jeff Sexton
    Evansville CC



  3. Wahlin Scott B
    Wahlin Scott B avatar
    8/25/2014 12:08 AM
    I was burnt out for probably a couple years, then they (fired me) a year ago. That is how they dealt with me. It was a righteous kill! ;)



  4. Melvin Waldron
    Melvin Waldron avatar
    43 posts
    8/25/2014 10:08 AM
    It can be tough, especially with smaller crews who have more pressure built up on them as the season progresses and then the weather takes a turn for the worst.

    The one suggestion I might have is try changing up some of their jobs when possible. We have taken to trimming trees on the hotter days until we have to start hand watering. The guys get a break when somebody has to dump, they can work in some shade. I have also stayed away from them when working on this, kind of letting them take ownership of it. I will give them what the end result should be, and check on their work while I'm taking soil moisture readings, and if I see something I don't like, or needs done differently I will go mention it, but basically let them take charge of themselves.

    We also have weedeated very early for shorter periods of time, this past weekend we spent time edging irrigation heads, yardage blocks, and the like, of course the timing worked as we always try to do that before holidays.

    We did get lucky on our bunker repair and sod replacement projects that the weather was in our favor, but that was also a break from the routine.

    I would also like to hear of other ideas, this year hasn't been so bad, and I think I have gotten better with myself avoiding burnout, trying to get away from the course a little more, and as school has started again, getting involved with our band program allows for some break time as well. I do take advantage of coming back in the evening to check on things and give the puppy a break from our evening walks, but that also I think has helped burnout by getting out and walking her.

    Mel

    Melvin H. Waldron III, CGCS, Horton Smith Golf Course, City of Springfield/Greene County MO

  5. Egan Bryce
    Egan Bryce avatar
    9/7/2014 11:09 AM
    Changing jobs can help because of the required repetition of the job can make it dull. Plus, training your staff on multiple things makes them more flexible and shows that you value them. Keep track of training and try your best to train early in the season when your crew is fresh and you may actually have an extra body to spare before you start to lose people in August. Also, paid time off is very rewarding. If everything is wrapped up and prepped for the weekend, letting the crew go home early while still getting their eight hours is a nice incentive to hustle the rest of the week and a chance to get away from the course. We have also had success letting people off early if they worked the weekend. Our pay period ends on Tuesday so the people working the upcoming weekend get off an hour early Wed, Thu, and Fri, work their weekend, and leave early on Mon and Tue also. They get a little break and it can save on OT as well.



  6. Craig Moore
    Craig Moore avatar
    0 posts
    9/13/2014 8:09 AM
    Crew work week
    Monday 8 hours
    Tuesday 6 hours (mens day)
    Wednesday 8 hours
    Thursday 8 hours
    Friday 6 hours (busy day)
    Either work Sat or Sun day morning 4 hours for prep
    If you want a complete weekend off ask someone to cover - never a problem

    Burn out is not an issue here, we keep the atmosphere fun filled and work as a team. We cross train the staff and we rotate jobs daily.



  7. Chris Wiedenmeyer
    Chris Wiedenmeyer avatar
    0 posts
    9/13/2014 11:09 AM
    I have never had too much trouble with burnout. That is until this season. I have found the politics will destroy a good crew and cause in fighting. We have a gm who loves to play staff against each other. I have sheltered my crew from him in the past but have been unable to keep him away from my staff this season. Mood in the shop has sure changes from happy to quite irritable.

    I always try to reward the crew on Fridays if the week was good and time allows. We leave at 11-12 and golf either at our course or a nearby one. Great time to see what they have accomplished for the week as well as relax. Weekends are 2 crews with rotating weekends.



  8. Johnson Aaron M
    Johnson Aaron M avatar
    9/21/2014 8:09 PM
    I tend to see a lot of employee burnout due to a limited size staff for a course in need of some work. We employ international students who are living on grounds and have never seen a golf course or done the physical work involved in an entry level golf job. I try to get them at least a day off during the week mid week, so they have time to recharge for a day during the week, rotating employees each week so they know its fair. This seems to work ok, but you drive a fine line between getting the work you want done and letting employees recharge a bit. They dont always have the drive we do because this isnt their profession, and sometimes its hard to remember that!!! When you find one of those employees, do everything to keep them!!!



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